In June 2018, DSoft Technology provided project management and organizational change management leadership to the Department of Human Services at El Paso County's successful adoption of Arapahoe County's HSConnects application. HSConnects enhances the citizen experience and increases staff efficiency for human services integrated case management that interfaces with the Colorado Benefits Management System (CBMS). Front end/back end testing, configuration AD sync, business process mapping, configuration and training and communication activities were daily ongoing and highly successful. One DHS Director stated: "I cannot be happier with the support and how things are going."
DSoft Technology is currently providing similar support for Adams County in preparation for their January 2019 implementation of HSConnects.
If you are implementing or have plans to implement HSConnects within your county, I implore you to hire DSoft Technology to provide project and change management services. Their expertise will be worth every penny, and more.